Announcement
Dream wedding shoes? Yes! How does this custom wedding shoe thing work...
1.) Send us a message about your dream wedding shoes! This can be a modification of something you see in our shop or a new idea that you have.
2.) Work one-on-one with a member of our design team to refine your design ideas. There is no commitment required to work with a designer. This is just an exploration phase.
3.) Opt to try on our base shoes styles before purchasing the custom work so that you can ensure comfort and a great fit.
4.) Order your custom design through Etsy (we'll set up a custom listing for you). For any new designs, we'll send you photos of your shoes as they progress through the production phase.
5.) Rock your totally originally bridal kicks down the aisle.
Of course... if you fall in love with something in our shop, you're welcome to buy those too!
Featured items
Items
All Items
Reviews
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Angela on Jan 26, 2024
5 out of 5 starsThese are more beautiful in person. The pictures do not do them justice. They are stunning!! I’m beyond thrilled! I wish I could give them 10 stars!!!
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Fallon on Oct 28, 2023
5 out of 5 starsThese are absolutely beautiful. I normally wear a 7 but went up a half size and I should have stayed at my size but that’s ok. My wedding is in the summer and sometimes my feet swell in the heat so I’m sure they will fit perfect on my day!
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Cynthia on Mar 23, 2024
5 out of 5 starsGorgeous, comfortable shoes!!!! Great communication from seller who was so willing to meet all my requests.
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Madisyn on Mar 7, 2024
5 out of 5 starsseller is so nice and very patient. She was willing to work with what i wanted to do
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es202cb0fuvyvf3o on Mar 6, 2024
5 out of 5 starsMy shoes were absolutely beautiful such good quality. I'm so pleased with them
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About EllieWrenWeddingShoe
A Note From the Designer: How Ellie Wren Came to Be
Production partners
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AliExpress
Zhejiang, China
In our travels, we've come across some amazing options through AliExpress, a import/export website that carries a variety of items from various manufacturers. We pre-order all items and inspect them before adding them to our collection. In many cases, we're able to customize the items.
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Bella Fashion
Shanghai, China
Bella Fashion is a trusted production partner of Ellie Wren for some of our jewelry and custom wedding shoe adornment options.
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Benjamin Walk Corporation
NH, United States
Benjamin Walk, one of the leading producers of dyeable shoes, allows us to provide our brides and other clients with the widest selection of possible base shoes. We then do what we do best -- customize these styles to each client's specifications.
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Elegant Park
Shanghai, China
Elegant Park manufacturers wedding shoes that we sometimes use as our base shoes when a bride seeks a design that is not within our own offerings. Elegant Park makes each base shoe to specification upon order, so we are able to request custom options to meet our brides' requirements.
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Heelio Dealio
West Kelowna, BC
Heelio Dealios has come up with the perfect solution for wearing your heels in the grass and/or protecting delicate floors from heel dents.
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ProFoot
Brooklyn, NY
Profoot offers a variety of insert and insole replacements.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
That's our specialty! To request a custom order, just send us a "convo" through Etsy's email system. One of our designers will be in touch with you within 2 business days (usually faster, but we do work one on one with each client and that takes time, so please be patient with us!).
Sizing details
Most of our shoes fit true to size, but to be sure, we do offer The Perfect Fit program. Through this program, brides may try on the blank shoe to make sure it fits before we do the custom work. To learn more, click on our "Perfect Fit" listing in the Shop.
Care instructions
Our custom items are often elaborate designs, and much like your wedding dress, they are intended to make their debut on your wedding day. When you are not wearing them for fittings or portraits, we recommend storing them in a cool, dry place. As with all dyeable satin you should take care not to get them wet. Dyeable satin is not colorfast. With dark dye colors (such as blue, purple and red) you may experience some “rub” when you first wear the shoes. This is normal and will rinse off with some soap and water. You may request a water resistant coating to be added to your shoes.
Returns, cancellations and exchanges
Due to the custom nature of my items and the amount of time and labor involved in each design, we're not able to accept cancellations, returns or exchanges.
To assist brides in getting their dream wedding shoes, we do offer The Perfect Fit program to assure proper sizing, as well as sketches of the shoes that help brides visualize their design. We're also able to send out swatches and other materials. And, we send photos of the shoes as they progress through the design process (for new designs only). We have found over the years that this process works very well.
Please be sure to let us know of any issues with your custom wedding shoes or accessories within ten (10) days of receipt so that we may address them.
Customs, Duties and Taxes
We have found that brides in the some international destinations are required to pay duties to release the shoes from customs. We do consider this a buyer responsibility.
Wholesale availability
We’ve found that bridal salons struggle to carry any sort of inventory when it comes to custom shoes and so we do not work on a wholesale basis. However, if you’re interested in connecting us with your brides on a commission basis, we have rolled out our Ambassador Program. To learn more, please visit our website (www.elliewren.com).
Sketches and Renderings
We have an in-house artist that is able to create a sketch of your wedding shoe design with all of the details. Sketches can be purchased before the custom work is done to the shoes to help brides visualize their creation.
Shipping Services
We ship via USPS Priority Mail (Domestic) and UPS Mail Innovations (International) with delivery confirmation. Our standard shipping rates do not include insurance against lost packages. If you would like the shoes to ship by some other method, you must request that before the order is placed. If you would like insurance, you must purchase it at check out. Unless insurance is purchased, we cannot be responsible for packages lost in the post.
Base Shoe Manufacturers
To create our custom wedding shoes, we use a variety of stock bridal shoe styles, including shoes made by Paradox London, Benjamin Walk and Christy NG as well as some shoes we have manufactured for Ellie Wren exclusively. If you have any questions about the base shoes used in your design, please be sure to ask us before you place your order.
Rush Orders
Your shoes may take 4-8 weeks to complete from the date of order. Less complicated designs will take closer to 4-6 weeks and more complicated designs will take between 6-8. Rush production is $25 for shoes $200 and under and $50 for shoes over $201.
Seller details
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